luciamarket™ Products Shipping Policy
We reserve the right to make any amendments to this policy at any time. Notification of any changes will be published on this page.
All orders made Sunday-Thursday are processed the same or next day.
- Processing time takes 2-3 business days.
- United States items arrive in 12-20 Days or faster after processing.
- International orders (outside of the United States) can take 20-40 Days or faster depending on your location.
- Orders that pass a 60 day processing period are immediately investigated.
- Upon conclusion of the investigation a refund to the customer may apply.
- Tracking info is provided via emails and you can track your order at any time, but please keep in mind that we are shipping from our warehouses through EMS shipping so once you receive your tracking, please wait a few days for it to update.
- Custom orders take 5-7 days to customize. Please keep that in mind when ordering.
We offer a premium shipping service that ships in 2-4 days. Please keep in mind that orders will still take 2-3 business days to process, and custom products will still take 5-7 days to make.